Refund Policy

Welcome to the ANDRALETHIS refund policy page. We value your satisfaction and work diligently to ensure our products meet your expectations. However, if you are not entirely satisfied with your purchase, we’re here to help.

Refunds

If you are unsatisfied with your purchase from ANDRALETHIS, you have 30 days from the date of receipt to request a refund. To be eligible for a refund, please ensure that:

• The item is unused and in the same condition you received it.
• It is in the original packaging.
• A valid receipt or proof of purchase is presented.

Process

To initiate a refund, please follow these steps:

1. Contact our support team at [email protected] to request a refund.
2. Provide us with your order number and a brief explanation of the issue.
3. After receiving your request, we will evaluate it and notify you of the next steps.

Exchanges

Items deemed defective or damaged can be exchanged for the same product. If you need an exchange, please send us an email at [email protected].

Non-Refundable Items

Gift cards and downloadable software products are not refundable.

Refund Approval

Once your return is received and inspected, we will email you to confirm receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Contact Us

If you have any questions regarding our refund policy, do not hesitate to contact us:

Email: [email protected]
Phone: +1 (555) 123-4567

Address: 123 Andralethis Avenue, Suite 200, Metropolis, NY 10101, USA